Health Desk

SMS Integration

SMS Integration

SMS Integration module is a vital communication tool designed to enhance connectivity between healthcare providers and patients through automated and instant messaging. It enables hospitals and clinics to send appointment reminders, alerts, notifications, and health tips directly to patients’ mobile phones, improving engagement and reducing missed appointments.

The module seamlessly integrates with various hospital management modules such as appointment scheduling, billing, and alerts to trigger SMS notifications based on real-time events. Healthcare staff can customize message templates, schedule bulk messaging campaigns, and track delivery status to ensure effective communication. It supports two-way messaging for interactive communication and patient feedback collection.

By leveraging automated SMS communication, Health Desk’s SMS Integration module improves patient adherence to treatment plans, reduces administrative workload, and enhances overall satisfaction. It ensures timely dissemination of important information while fostering a stronger patient-provider relationship through reliable and scalable messaging services.

SMS Integration

Key Features

  • Automated SMS alerts for appointments, reminders, and notifications
  • Integration with OPD, IPD, billing, and alert modules
  • Customizable message templates and bulk messaging support
  • Two-way SMS communication for patient interaction
  • Delivery tracking and reporting dashboards
  • Support for multiple SMS gateways and providers
  • Scheduled and triggered messaging options

Benefits

  • Reduces patient no-shows and missed appointments
  • Enhances patient engagement and satisfaction
  • Streamlines communication workflows for hospital staff
  • Provides measurable insights through delivery reports
  • Supports scalable and reliable messaging infrastructure